Inclusions & Exclusions

Inclusions

• Return Dubai airport transfers 
• Half Day Dubai City tour 
• 5Breakfast
• Meet & Greet at Arrival
• 5Nights stay as Per Selected Accomodation
• Marina Dhow Cruise with Dinner 
• Desert safari with live entertainment & BBQ dinner in Luxury camp
• Burj Khalifa  -124th floor non peak hours  + Dubai mall 
• Atlantis Combo- Aqua venture & Lost Chambers
• Abu Dhabi city tour  + BAPS temple  + Ferrari world ( Bronze Ticket)
• The View at The Palm- non peak Hours 
• VAT
• All Sightseeing & Transfers on PVT
• Visa 

Exclusions

 

IMPORTANT NOTES

Note: Minimum  06 paying Pax traveling together

 

Check-in/Checkout Policy: Official check-in 1500hrs & Check-out 1200noon

 

1.      General Note

·         General Check-in: 15:00 (3pm) & Check-out: 12:00 (12pm)

·         Early Check-in / Late Check-out are subject to availability and may be charged extra

·         All quotes may change without prior notice

·         Rooms are subject to availability 

·         All sightseeing are subject to whether conditions and subject to availability

 

2.      TD (Tourism Dirham) Notes

·         Tourism Dirham is a tax collected by UAE Gov by guest and it is mandatory

·         Kindly check inclusions if TD is included otherwise guest will have to pay directly at hotel

·         Hotel TD Rates: AED7 for 2* & Below, AED10 for 3*, AED15 for 4* and AED20 for 5* per room per night

·         Apartment TD Rates: AED10 for Standard & AED20 for Luxury Hotel Apartment per room per night (2 bedroom apartment means 2 rooms and so on)

 

3.      SIC (Seat in a Coach) Service Notes

·         SIC means guest will be sharing seat with other guests in the same vehicle

·         All SIC itineraries are finalised 1 day prior to arrival and may change & intimated to guest upon arrival or during stay

·         Any changes in itinerary may attract guest to opt for Private Service with extra charges

·         All SIC service will have a buffer of 15min before or after the given time, request all your guest to be in lobby 15 min prior to given time

·         Driver will wait max 30 min at Airport upon arrival & max 10 min for all other services

 

4.      PVT (Private) Service Notes

·         Private tour / transfers means guest will not share vehicle with any other group passengers

·         Private service doesn’t mean vehicle on disposal

·         Guest will have to follow timing strictly as given

·         Driver will wait max 30 min at Airport upon arrival & max 10 min for all other services

·         Vehicle will be on point to point bases only

·         For any additional service guest will have to pay extra

 

5.      Visa & OTB Notes

·         Package Visas are issues 3 to 4 days prior to arrival date

·         Visa issuance is sole authority/approval by UAE Gov/Immigration

·         We shall not be held responsible for any losses occurred due to rejection or delays in Visa in any circumstances

·         OTB (Ok to board) msg is compulsory on many airlines and it is your duty to approach us or apply directly with airlines

·         We shall not be held responsible for any losses occurred due to rejection or delays on OTB msg updates in any circumstances

Cancellation Policy

Cancellation charges per person

From 29 Jan 2024 to 30 Sep 2025

15 or more days before departure: 100%

Terms & Conditions

If you Cancel your Holiday
You or any member of your party may cancel their travel arrangements at any time. Written notification or an e-mail to that effect from the person who made the booking must be received at our office. The cancellation charges applicable are as per the published cancellation policy below :

If we change or cancel your holiday

We do plan the arrangements in advance. It is unlikely that we will have to make any changes to your travel arrangements.
Occasionally, we may have to make changes and we reserve the right to do so at any time. If there are any changes, we will advise you of them at the earliest possible date.
We also reserve the right under any circumstances to cancel your travel arrangements by assigning reasons to you.
If we are unable to provide the booked travel arrangements due to reasons beyond our control (e.g. bad weather):We shall first try to offer alternative dates for the tour if the tour hasn't already commenced.
If the tour has already commenced, then we shall refund the booking price/fee charged to you on a pro-rata basis depending on the portion of the tour utilized by you.
In all circumstances, however, our liability shall be limited to refunding to you the price we charged as tour fees.
If you want to change your holiday plan
After confirmation of services, if you wish to change your travel arrangements in any way (e.g. your chosen departure date or accommodation), we will do our utmost to make these changes but it may not always be possible. Any request for changes must be in writing from the person who made the booking. All cost incurred due to amendment will be borne by you.

If you have a complaint
If you face any problem during your holiday, please inform the relevant supplier (e.g. your hotelier, transporter etc.) and/or our representative immediately who will endeavor to set things right. If your complaint is not resolved locally, please follow this up within 28 days of your return home by writing to us, with your booking reference and all other relevant information. However, please be advised that while we are happy to assist you in the redressal of your complaint, if any, we will be able to extend only our best efforts in managing/coordinating your complaint with the respective service provider. All third party service providers are independent contractors who are at no time under our control or supervision.

All booking vouchers and tickets will be provided 3 days before departure.